Terms & Conditions
The legal stuff.
You should note that if you use our online shop, these are the terms and conditions that apply. If you don't agree or need clarification, please contact us.
Definitions: We are Zsig. References to 'we', 'us', 'Zsig' should all be understood as referring to our company, Zsig Sports Ltd. The following Website Terms and Conditions ('Website Terms') apply to your use of this Website at zsig.com ('website shop'; 'website'; 'site') and related services, and by accessing, browsing, using or registering with this Website you agree to be bound by the Website Terms set out below. If you do not agree to be bound by these Website Terms, you may not use or access this Website. Please read the Website Terms carefully before placing any orders. We recommend you keep a copy for future reference.
We reserve the right to modify the Website Terms at any time by displaying amended terms on this website. You will be deemed to have agreed to the amended Terms when you next use this online shop, so we recommend you revisit regularly. If you do not agree to any change to the Website Terms, you must immediately stop using the site. Any changes made after you have placed an order will not afftect that order, unless we are required to make the change by law.
Your use of this website
You warrant that:
- The personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects
- You will contact us to update any personal information before placing an order
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's use of this Website.
Your use of this website
This site is for your personal, non-commercial use only. You may use, download and print content on the website solely for your own personal use or internal business purposes, other than which you may not, without Zsig's prior written consent:
- copy, reproduce, use or otherwise deal with any content on the Website
- modify, distribute, display, re-post, or create derivative works from any content on the Website for any purpose
- reproduce, crawl, frame, link to or deep-link into this Website on or from any other website
- use the content of the Website for any commercial exploitation whatsoever
We use your email address to acknowledge your order, confirm payment, issue any invoices or delivery notes and otherwise pass on any information necessary to completing your purchase. We do not pass on any information to third parties, other than essential information to our carrier for delivery.
As is standard, in order to move through the pages of the Website and add products to the shopping cart, cookies - non-executable text files - must be enabled in your browser.
Your purchase, and terms of sale
By placing an order, you are offering to purchase a product on and subject to Zsig's Website Terms and Conditions. All orders are subject to availability and confirmation of the order price.
Despatch times may vary according to availability and any guarantee or representations made as to delivery times may be subject to delays outside our control for which we cannot be held responsible.
In order to purchase from this Website, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you privide to us are accurate, that you are the authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
Acceptance of your order
When you place an order, you will receive an acknowledgment email confirming receipt of your order and order details. This email will only be an acknowledgment and will not constitute acceptance of your order. A contract betweeen us will not be formed until we send you confirmation by email that the goods which you have ordered have been despatched to you. Only those goods listed in the confirmation email at the time of despatch will be included in the contract formed.
We reserve the right to cancel your order if:
- there is insufficient stock to deliver the goods you have ordered
- one or more of the goods you have ordered was listed at an incorrect price
- you do not meet the eligibility criteria set out in these Terms and Conditions
- we are unable to obtain payment authorisation
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price or description of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel and you have already paid for the goods, you will receive a full refund.
All prices displayed are inclusive of VAT except where stated otherwise. Delivery costs are additional, and clearly displayed where applicable in the 'Total Cost'.
Payment and Security
Secure payment can be made by credit or debit card as advertised on the Website. You confirm that the credit or debit card that is being used is yours or that you have been specifically authorised by the owner of the credit or debit card to use it. All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Zsig Sports or there is a delay in in so doing, we will not be liable for any delay or non-delivery.
We take all reasonable care to make our site secure. All credit and debit card transactions on this Website are processed using SagePay, a secure online payment gateway which encrypts your card details in a secure host environment using Secure Socket Layer (SSL) technology. We do not receive your credit or debit card information, and credit or debit card details are not stored online for your protection.
Discount codes may from time to time be offered. The conditions of use relating to any discount code will be specified at the time of issue.
Delivery times and costs can be found on our shipping page.
Refunds and Returns
Our full policy can be found on our returns page.
Zsig insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased good (the risk of loss or damage) passes to you.
Zsig shall retain title to ownership of the goods until we have received payment in full for all sums due for the goods.
Ownership of Rights
The Content of this Website is wholly owned by Zsig Sports Ltd, and protected by copyright, trademarks, database and other intellectual property rights. 'Content' is defined as any graphics, photographs, including all image rights, product designs, logos or text on this Website. Please particularly note that all images are owned by Zsig Sports Ltd and protected by copyright. You may not reproduce, modify, copy or distribute or use for commercial or other use any of the materials or content on this Website without written permission from Zsig Sports Limited. You may not modify, distribute or re-post anything on this website for any purpose. No licence is granted to you in these terms and Conditions to use any trademark of Zsig Sports Limited.
Accuracy of website content
To the extent permitted by applicable law, Zsig Sports Ltd disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.
Zsig Sports Ltd has taken every care in the preparation of the content of this Website, in particular to ensure that prices quoted are correct at the time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of goods or their prices as advertised on this Website.
We also retain the right to increase or decrease prices, vary the colour of products and alter specifications without prior notice. Packaging may vary from that shown. Any weights, dimensions and capacities given are approximate only.
This Website is provided by Zsig Sports Limited without any warranties or guarantees. Packaging may vary from that shown. Any weights, dimensions and capacities given are as accurate as we can give but are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. Howewever, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Zsig Sports Limited shall not be liable to any person for any loss or damage which may arise from use of any of the information contained in any of the materials on this Website, technical problems with the Website, unsuitability, unreliability or inaccuracy of the Website or the inability of the site to meet your requirements. We always recommend that all users of the Internet ensure they have up-to-date virus checking software installed.
Damage to your computer or other device
Zsig Sports Ltd uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, it is your responsibility to ensure that your computer or other device has up-to-date virus checking software.
Exclusions of liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without any limitaiton to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procuring substitute goods and services arising out of or related to the use, inability to use, performance or failures of this Website and and material posted thereon, irrespective of whether such damages were forseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
Except to the extent required by applicable law, we shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.
These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity or enforcability of the remaining provisions.
Nothing in these Website Terms shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Website Terms shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.
You agree to indemnify, defend and hold harmless Zsig, its directors, officers, employees, agents and affiliates from any and all third party claims, liability, damages and or costs (including but not limited ot legal fees) arising form your use of this Website or your breach of these Terms and Conditions.
Law, jurisdiction and language
This Website is provided by Zsig Sports Limited (Registered in England No. 2362744 and VAT Reg. No. 527 5677 14).
This Website, any content contained herein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with the laws of England and Wales. The Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
Zsig Sports Limited, Unit 7, Chadkirk Business Park, Vale Road, Romiley, Stockport, Cheshire, SK6 3NE, UK.