Wounded Zsignet? 

Send us your wounded Zsig frames, we'll repair for free and charge you just £10 (£12 vat inc) per frame for return shipping.

Please use a tracked service and track your parcel in to our warehouse. We do not recommend using EVRI currently (very difficult to contact if there should be an issue). UPS, Parcelforce, DHL and DPD deliver and collect regularly to and from our warehouse, have drop off points (or will collect) and can be accessed easily from websites such as Parcel2Go.

It's advisable to pack your frames securely in a strong cardboard box, and use plenty of packing tape and void (filling) if required. Parcels get thrown, and steel tube can pierce packaging.

Once you've packed and shipped, email us (orders@zsig.com) to let us know to expect your repair so we can set up the order. 

We'll send you an email with payment details for the return when we've checked the repair. 

Please note that our warehouse hours are 8.00am - 5.00pm, Monday to Friday.

Address for repairs:

Zsig Sports
Unit 7 Chadkirk Business Park
Vale Road, Romiley
Stockport SK6 3NE
t. 0161 484 5000

More detail:

Repair, refresh!

We are always delighted to welcome back into the warehouse old war horse Zsignet frames, and it's especially great when some of the early designs we made back in the nineties turn up, kept in good nick by our handy repair service. Zsignets are sturdy and built to last. But accidents can occur (children jumping up and down on the leg supports isn't ideal), and a hard-working Zsignet can get injured or a little wearied in the line of duty. 

None of which matters, because we can put it all right.

Send us your injured or weary frame by any tracked courier. We'll give it a full repair and refurbishment to bring it back to almost new, and send it back home to you in a couple of days.  We don't replace missing steel tube, but we clean it all up, replace bungee and any other needy parts, and get the frame working again.

Packing frames for the courier

Don't send us the carry bag or the net - just the frame or frames.

Here's the important bit. Couriers used to accept frames packed in bin bags and gaffer tape, but NO LONGER DO. This has a lot to do with plastic catching on automated belt systems at warehouses. Pack using cardboard and strong packing tape. Imagining your frames being launched into or out of the back of a courier van (it can happen with all couriers) isn't a bad idea when packing.

We wouldn't advise that you pack more than two frames together.

How much does it cost?

Repairs are currently free, with a £10 per frame re-delivery charge only.

Bags, nets?

Looking for extra nets or replacement carry bags? You'll find them here in our shop, alongside each net frame.

Anything else you'd like to know?

Call us on 44-161 484 5000, or email sales@zsig.com