Shipping

Zsig ships across the UK and the world!

International rates are calculated in the checkout, with worldwide Express and Expedited options.

Our Couriers

Our equipment can be large and light (think a carton of sponge balls, which is volumetrically heavy from a courier's point of view), and some is simply heavy. We work with couriers who allow us to offer the best rates with a high level of service. We work with UPS, Parcelforce and DHL, and will choose the most appropriate according to your order and location. If you need a faster delivery, get in touch.

We now ship to most areas in the UK with UPS. Internationally, we use UPS and DHL. Once your order is packed, you'll receive an email from Zsig notifying you. You'll also receive notification from the courier - by email, SMS or both - with an interactive tracking link. 

UK orders

FREE UK Shipping 
We’re currently offering free shipping to all UK addresses (excluding Channel Islands, Isle of Man & N Ireland - sorry) for orders over £100 (VAT inclusive).

Standard UK delivery (UPS) Estimated transit 1-2 days to most areas.
Free, for orders over £100 (VAT Inclusive). Smaller orders cost £5.99.
Channel Islands £12 & Isle of Man £15 (Parcelforce)
Northern Ireland & Eire: (UPS) calculated in the checkout

How quickly do we ship after we receive your order?
We're pretty good at getting orders out the same or next day where items are in stock, other than in really busy periods. See below for Priority options. 

Priority Shipping 
Forgotten that birthday? Jump the queue! Choose Priority Delivery before 1pm, and we'll boost your order to the top of the list, prioritise packing and ship the same day (next working day if you place the order at a weekend). Please note that delivery times and transit times still apply. UK only, all-in cost £10 (VAT inclusive). We'll contact you if there are any stock issues.

UK Express Next Day before 12
UPS Express to arrive before noon next working day in most areas. Highlands, Islands & outlying areas will take an extra day. If you're placing an urgent order late in the day for the following day, please call us! We're happy to run around, but our couriers collect around 4pm and we need time to process an order.. £15.00 (VAT inclusive).

 International Shipping Services & Transit Guidelines

UPS Express

Next business day delivery as early as 10 30 am and typically by 12.00 noon to most business addresses in Europe.

Second business day delivery by 10.30 am, 12.00 noon or 2.00 pm to most business addresses in the US and major business areas in Canada.

Time-definite delivery in 2 to 3 business days by 12.00 noon or 2.00pm to most business areas in Asia.

UPS Express Saver

Next business day delivery during the day to most European business areas. End of second business day delivery to most business areas in the US and all major business areas in Canada. Delivery during the day within 2 to 3 business days to Asia.

UPS Standard

Economical road service available within the EU and to Liechtenstein, Norway & Switzerland. 2-5 days.

UPS Worldwide Expedited

An economical day-definite service to destinations outside the EU, Liechtenstein, Norway & Switzerland.

DHL Express Worldwide

2 days to most international destinations including, for example, Bahrain, Qatar, Taiwan, Japan, Kenya. 3 days to Australia. 4 days to New Zealand. 1 day to EU destinations.  

DHL Economy Select

Economical road service available within the EU and to Liechtenstein, Norway & Switzerland. 2-5 days. Greece selected postcodes only. 

EU orders, Tax & Duty

No sales tax is added to your order now the UK is no longer part of the EU. This means that you will be asked to pay sales tax at your own country's rate before receiving the goods from the courier, (usually around 20%) and any customs duty. Items made by us in the UK are duty free to the EU, and customs duties are generally less than 3%. Contact us if you would like more information.

International orders outside the EU, Tax & Duty

You are responsible for any sales tax or customs duties applied in your country of residence. You will be contacted by the courier.

Shipping large international orders

You're welcome to ask us if we can quote separately for shipping large international orders. Sometimes we can improve rates by clever packing.

More information on any of the above?

Contact us on 44-161 484 5000 or sales@zsig.com. We'll be happy to help.