Shipping
Zsig ships across the UK and the world!
We use Express services as standard, for reliability and tracking. Once your order is packed, you'll receive an email from Zsig notifying you. You'll also receive notification from the courier - by email, SMS or both - with tracking and delivery information.
EU orders: please see information below on sales tax and duties
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UK orders
Free UK Shipping
We’re currently offering free shipping to all UK addresses (excluding Channel Islands and Isle of Man) for orders over £100 (VAT inclusive).
Shipping Options
Standard UK delivery
We use Parcelforce Express 24 service as standard.(Highlands and Islands usually takes 2 days). Goods should arrive the next working day after you receive notification that we have shipped your order. Orders shipped on a Friday will arrive on Monday. Please note that we cannot guarantee courier delivery.
How much is Standard UK Delivery?
Free, for orders over £100 (VAT Inclusive). Smaller orders cost £5.99.
How quickly do we ship after we receive your order?
We're pretty good at getting orders out the same or next day where items are in stock, other than in really busy periods. See below for Priority options.
Priority Shipping Options
UK Priority
Forgotten that birthday? Jump the queue! Choose Priority Delivery before 1pm, and we'll send your order to the top of the list, pack and ship the same day where items are in stock (next working day if you place the order on a Sunday or holiday). Please note that delivery times and transit times still apply. UK only, all-in cost £10 (VAT inclusive).
UK Express AM before 12
Parcelforce Express to arrive before noon next working day. Useful if you're in a hurry. Highlands and Islands will take an extra day. If you're placing an order late in the day and it's urgently needed the next day, please call us! We're happy to run around, but our courier collection is at 4pm and we need time to process an order... £15.00 (VAT inclusive).
Please note that we will prioritise your order and ship on an AM (if selected) or Express 24 next business day service, but we can't guarantee courier services.
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EU orders
You are responsible for paying any Customs Duties and Sales Tax in your own country.We ship tax free. You will be asked by the courier company to pay before delivery.
If you decide after we've shipped that you do not want to pay sales tax or Duties, then the goods can be returned to us. We will refund you, minus the cost of shipping both ways.
We are currently shipping all EU orders with DHL Express services. Shipping cost is calculated by weight.
Worldwide
We use DHL for reliability. All orders are tracked and insured. Approximate transit times are shown below, and a shipping price is calculated by weight.
We ship tax-free, and you are responsible for local taxes and duties.
Large or heavy International Orders
Contact us for a shipping quote.
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Shipping Rates & Times
We aim to get all orders out promptly, and in-stock orders will usually be shipped from our warehouse by the next working day, unless we're exceptionally busy. However, we advise you to look at our courier transit time guidelines in the table below. These are courier transit times after your order leaves our warehouse. There may occasionally be courier delays out of our control.
*Transit times are guidelines provided by our carriers. Transit times may vary.
Destination | Transit Time* | Courier | Cost | Free Shipping |
---|---|---|---|---|
UK Mainland | 1 day | Parcelforce | £4.99 | Orders over £100 |
Scottish Highlands & Islands, N. Ireland | 1-2 days | Parcelforce | £4.99 | Orders over £100 |
Isle of Man | 2 days | Parcelforce | £15.00 | |
Channel Islands | 2 days | Parcelforce | £12.00 | |
Eire (Republic of Ireland) | 3 days | DHL | Calculated by weight | |
Belgium, Luxembourg, Netherlands, Denmark, Germany | 3-4 days | DHL | Calculated by weight | |
France, Monaco | 4 days |
DHL |
Calculated by weight | |
Austria, Finland, Italy, Spain, Portugal, Sweden | 3 days | DHL | Calculated by weight | |
Bulgaria, Croatia, Czech Replublic, Estonia, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Poland | 4 days | DHL | Calculated by weight | |
Iceland, Greece, Gibraltar |
6 days | DHL | Calculated by weight | |
Cyprus | 1-3 days | DHL | Calculated by weight | |
Canada, Mexico, USA | 2 days | DHL | Calculated by weight | |
Australia, New Zealand | 2-4 days | DHL | Calculated by weight | |
Japan, China, Hong Kong, Malaysia, Philippines, Thailand, Singapore, South Korea | 2-3 days | DHL | Calculated by weight | |
Egypt, UAE, Bahrain, India, Qatar, South America | 2-3 days | DHL | Calculated by weight | |
Brunei, Jordan, Saudi Arabia |
1-6 days
|
DHL | Calculated by weight |
* please note that this refers to working days
Tax & Duties
Please note that currently all orders to the EU as well as Rest of World are shipped without sales tax (VAT) being added in advance. You are responsible for all taxes and duties charged in your country.
Our Couriers
Our equipment can be large and light (think a carton of sponge balls, which is volumetrically heavy from a courier's point of view), and some is simply heavy. We work with couriers who allow us to offer the best rates with a high level of service. We work with Parcelforce and DHL, and will choose the most appropriate according to your order and location. If you need a faster delivery, get in touch.
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Parcelforce UK
- Next business day Express 24 delivery service (transit times above)
- Fully trackable and insured
- Email and interactive SMS (text) notification with delivery option
- Missed delivery? The driver will leave a card which will tell you whether the parcel has been left with a neighbour, taken to your local PO, is scheduled for re-delivery the following day, or returned to the depot for collection. You can also track your parcel and rearrange delivery.
Parcelforce / GLS EU
- Estimated transit times as above
- Fully trackable and insured
- Email notification with tracking information and options to rearrange delivery
DHL Worldwide
- 2 - 7 days worldwide (transit times above)
- Fully trackable and insured
- Email notification with tracking information
- 3 attempted deliveries on consecutive business days, after which a card will be left to rearrange delivery or collect from depot