Shipping
Zsig ships across the UK and across the world!
We use Express services as standard, for reliability and tracking. As soon as your order leaves our warehouse, you'll receive notification - by email, SMS or both - with tracking and delivery information.
Free Shipping UK
We’re currently offering free shipping to all UK addresses (excluding Channel Islands and Isle of Man) for orders over £100 (VAT inclusive).
Shipping options
Standard UK delivery: we use Parcelforce Express 24 next working day service. Highlands and Islands usually takes 2 days. Free for orders over £100 (VAT inclusive). £4.99 (VAT inclusive) for smaller orders.
Please note that this is next working day after the goods leave our warehouse and does not include Saturday delivery.
Express AM before 12 : Parcelforce Express to arrive before noon next working day. Useful if you're in a hurry. Highlands and Islands will take an extra day. If you're placing an order late in the day and it's urgently needed the next day, please call us! We're happy to run around, but our courier collection is a 4.00p.m. and we need time to process an order... £12.00 (VAT inclusive).
Priority Forgotten that birthday? Jump the queue! Choose Priority Delivery before 1.00p.m. GMT, and we'll prioritise you, pack and send out your order the same day. Please note that delivery times and transit times still apply. UK only, all-in cost £10 (VAT inclusive).
EU
EU orders are shipped using Parcelforce Euro Priority Business / GLL or DHL Express. All orders are tracked and insured. Transit times are shown below, and a shipping price is calculated as you add products to your shopping basket.
Worldwide We use DHL for reliability. All orders are tracked and insured. Transit times are shown below, and a shipping price is calculated as you add products to your shopping basket.
Large or heavy International Orders
Contact us for a shipping quote.
Shipping Rates & Times
We aim to get all orders out promptly, and in-stock orders will usually be shipped from our warehouse by the next working day, unless we're exceptionally busy. However, we advise you to look at our courier transit time guidelines in the table below. These are courier transit times after your order leaves our warehouse. There may occasionally be courier delays out of our control.
If you've provided us with an email address and/or mobile phone number, you'll receive notification with a tracking link once the order has been scanned on to the courier van. The link becomes live once the order reaches the depot. You'll receive an interactive notification giving you delivery options on the day of delivery.
Delivery All orders use an express service: Parcelforce Express 24, a next working day from despatch service to most UK Mainland addresses, Euro Priority Business or DHL Express to Europe and WorldWide addresses (see transit time guidelines for both below).
*Transit times are guidelines provided by our carriers.
| Destination | Transit Time* | Courier | Cost | Free Shipping |
|---|---|---|---|---|
| UK Mainland | 1 day | Parcelforce | £4.99 | Orders over £100 |
| Scottish Highlands & Islands, N. Ireland | 1-2 days | Parcelforce | £4.99 | Orders over £100 |
| Isle of Man | 2 days | Parcelforce | £15.00 | |
| Channel Islands | 2 days | Parcelforce | £12.00 | |
| Eire (Republic of Ireland) | 3 days | Parcelforce | £15.00 | |
| Belgium, Luxembourg, Netherlands, Denmark, Germany | 3-4 days | Parcelforce | £12.00 | |
| France, Monaco | 4 days | Parcelforce | £15.00 | |
| Austria, Finland, Italy, Spain, Portugal, Sweden | 3 days | DHL | Calculated by weight | |
| Bulgaria, Croatia, Czech Replublic, Estonia, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Poland | 4 days | DHL | Calculated by weight | |
|
Iceland, Greece, Gibraltar |
6 days | DHL | Calculated by weight | |
| Cyprus | 1-3 days | DHL | Calculated by weight | |
| Canada, Mexico, USA | 2 days | DHL | Calculated by weight | |
| Australia, New Zealand, Russia | 2-4 days | DHL / UPS | Calculated by weight | |
| Japan, China, Hong Kong, Malaysia, Philippines, Thailand, Singapore, South Korea | 2-3 days | DHL | Calculated by weight | |
| Egypt, UAE, Bahrain, India, Saudi Arabia, Qatar, South America | 2-3 days | DHL | Calculated by weight |
* please note that this refers to working days
EU Tax
Orders to EU destinations are automatically charged VAT (consumption tax) at 20%. Customers from the rest of the world do not pay VAT. Shipping costs above include VAT where applicable.
Our Couriers
Our equipment can be large and light (think a carton of sponge balls, which is volumetrically heavy from a courier's point of view), and some is simply heavy. We work with couriers who allow us to offer the best rates with a high level of service. We work with Parcelforce and DHL, and will choose the most appropriate according to your order and location. If you need a faster delivery, get in touch.
Parcelforce UK
- Next business day Express 24 delivery service (transit times above)
- Fully trackable and insured
- Email and interactive SMS (text) notification with delivery option
- Missed delivery? The driver will leave a card which will tell you whether the parcel has been left with a neighbour, taken to your local PO, is scheduled for re-delivery the following day, or returned to the depot for collection. You can also track your parcel here and rearrange delivery.
- 2 - 7 days worldwide (transit times above)
- Fully trackable and insured
- Email notification with tracking information
- 3 attempted deliveries on consecutive business days, after which a card will be left to rearrange delivery or collect from depot
